Charlene Jones | Account Director
& Special Projects Director

Charlene Jones is a marketing and communications professional who helps nonprofits, small and large companies showcase their brands to their desired audiences. After more than a decade working in marketing and operations, Jones understands solid marketing practices and techniques that drive the audience’s actions. Jones can guide you on how to connect, persuade and better understand your target market. She has created stunning social media images, created catchy copy for various media outlets and produced attention-grabbing videos that engaged and moved audiences.

Jones earned her extensive marketing, communications and operations experience from her various marketing and sales positions. She is an Army veteran who served 10 years, including one tour in Iraq and one tour in Guantanamo Bay. She earned her B.S. in Legal Studies from American Military University and her Master of Health Administration (M.H.A.) from the Colorado State University.

After moving to Jacksonville, she worked in a variety of jobs that allowed her to dedicate herself to helping others shine. From a marketing position at Operation New Hope to a fellowship at Brooks Rehabilitation, Jones is always working to ensure the best for our community.

Jones is a member of the Jacksonville Speech and Hearing Center (JSHC) board  of directors and is director of communications for the American College Healthcare Executives of North Florida (ACHE-NFL).

Jones lives in Jacksonville with her husband, daughter, two cats and one dog.

Point Taken Communications, a boutique Jacksonville public relations and marketing firm serving brands nationwide, creates engaging campaigns that ignite positive change and move audiences to action. We go above and beyond, ensuring each client gets the best return on its investment. Our team of senior professionals has decades of experience bringing bold, creative ideas to life to help companies and nonprofits grow and evolve. At Point Taken, our clients inspire us to fuel progress for your organization, your industry and our world.