Effective Date: August 10, 2026

Point Taken Communications (“Point Taken,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit pointtakenpr.com (the “Website”), contact us, subscribe to communications, submit a form, or otherwise interact with us online.

This Privacy Policy applies to information collected through the Website and related online interactions with Point Taken Communications.

Information We Collect

We may collect information in the following ways.

Information You Provide to Us

You may choose to provide personal information when you:

Submit a contact form or request information about our services;
Request a consultation, audit, proposal, or other service;
Subscribe to a newsletter or other marketing communications;
Communicate with us by email, telephone, or through the Website;
Register for or purchase a course, event, or other offering, if available;
Submit an employment or career inquiry; or
Otherwise provide information directly to us.

Depending on your interaction with Point Taken, this information may include your:

Name;
Email address;
Telephone number;
Company or organization name;
Job title;
Business information;
Information about your marketing, public relations, or communications needs; and
Any other information you choose to provide.

Please do not submit sensitive personal information through Website forms unless it is necessary for your request.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

Internet Protocol (IP) address;
Browser type;
Device type;
Operating system;
Referring website or traffic source;
Pages viewed;
Date and time of visits;
Approximate geographic location based on IP address;
Links or buttons clicked;
Scrolling and navigation behavior;
Time spent on pages; and
Other information about how visitors interact with the Website.

We use this information primarily to understand Website performance, improve the user experience, evaluate our marketing efforts, and maintain Website security.

How We Use Information

Point Taken may use information we collect to:

Respond to inquiries and requests;
Provide public relations, marketing, communications, consulting, and related services;
Prepare proposals, consultations, or requested information;
Communicate with clients, prospective clients, and other business contacts;
Send newsletters, marketing communications, or information about our services when permitted;
Operate, maintain, and improve the Website;
Understand how visitors find and use the Website;
Measure the effectiveness of our marketing and communications;
Improve Website content, functionality, and user experience;
Analyze Website traffic and trends;
Protect against fraud, misuse, security threats, or other potentially harmful activity;
Maintain business records;
Comply with legal obligations; and
Exercise or defend legal rights.

We may also use information for other purposes that we disclose when the information is collected or with your consent.

Website Analytics and Technology Providers

Point Taken uses third-party services to operate and understand the performance of the Website. These providers may collect or process information through cookies or similar technologies.

Google Analytics and Google Tag Manager

We use Google Analytics to understand Website traffic and how visitors interact with our Website. Information collected may include pages visited, traffic sources, device and browser information, approximate geographic information, and Website interactions.

We also use Google Tag Manager to manage certain analytics and Website technology tags.

Google processes information according to its own privacy policies, terms, and the settings associated with the services we use.

Google Search Console

We use Google Search Console to understand how the Website performs in Google Search, including information such as search queries, Website impressions, clicks, and search performance.

HubSpot

We use HubSpot for certain customer relationship management, Website forms, marketing communications, and analytics functions.

HubSpot may process information you provide through forms as well as information relating to Website visits and interactions, depending on applicable cookie preferences and our configuration of HubSpot services.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with the Website and identify opportunities to improve Website usability.

Clarity may collect Website interaction information such as clicks, scrolling, navigation patterns, page views, and session activity and may provide tools such as heatmaps and session recordings.

Microsoft processes information collected through Clarity according to its own privacy policies and terms.

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to operate the Website, understand Website usage, remember certain preferences, and improve Website performance.

Some cookies are necessary for the Website to function. Others may be used for analytics, performance, or other purposes.

For more information about the cookies and similar technologies used on the Website and your choices regarding cookies, please review our Cookie Policy.

You may also be able to control or delete cookies through your browser settings. Blocking certain cookies may affect Website functionality.

Email and Marketing Communications

If you subscribe to Point Taken communications or otherwise provide permission to receive marketing emails, we may send you information about our services, insights, news, events, or other relevant content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Even if you opt out of marketing communications, we may still send non-promotional communications relating to an existing client relationship, a request you submitted, a transaction, or other necessary business matters.

How We Share Information

We do not sell or rent customer lists.

We may disclose personal information in limited circumstances, including to:

Service Providers

We may share information with companies that provide services on our behalf, such as Website hosting, email delivery, customer relationship management, analytics, Website security, technology support, and other business services.

These providers receive information as necessary to perform services for us and are subject to their own contractual and legal obligations.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, regulation, court order, subpoena, or other legal process;
Respond to lawful requests from public authorities;
Protect the rights, property, or safety of Point Taken, our clients, Website visitors, or others;
Detect, prevent, or investigate fraud, security issues, or misuse; or
Establish, exercise, or defend legal claims.
Business Transactions

If Point Taken is involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide your consent.

Sale and Sharing of Personal Information

Point Taken does not sell personal information in exchange for monetary compensation.

Some privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of information for money. Where applicable law gives you rights relating to these practices, Point Taken will honor those rights as required.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, respond to inquiries, maintain business and client records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal or business requirements.

When information is no longer reasonably necessary, we may delete or anonymize it in accordance with our practices and applicable law.

Data Security

Point Taken uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

The Website uses encrypted connections where appropriate, including HTTPS.

However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us.

Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the ability to request:

Access to personal information we maintain about you;
Correction of inaccurate personal information;
Deletion of certain personal information;
A copy of certain personal information;
Information about how personal information has been used or disclosed;
Withdrawal of consent when processing is based on consent; or
An opt-out from certain uses or disclosures of personal information where provided by law.

Not all rights apply in every jurisdiction or circumstance, and applicable law may allow or require us to retain certain information.

To submit a privacy request, contact us. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Legal Bases for Processing

Where applicable privacy law requires us to identify a legal basis for processing personal information, we may process information based on:

Your consent;
The need to perform a contract or take steps at your request before entering into a contract;
Our legitimate business interests, such as operating and improving our Website, communicating with prospective and existing clients, and protecting our business; or
Compliance with legal obligations.

The legal basis used will depend on the circumstances and the type of information involved.

International Visitors

Point Taken Communications is based in the United States.

If you visit our Website from outside the United States, information you provide or that is collected through the Website may be processed in the United States or in other countries where our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws of your country of residence. Where required by applicable law, we will take appropriate measures relating to international transfers of personal information.

Children’s Privacy

The Website is intended for a general business audience and is not directed to children under the age of 13.

Point Taken does not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

The Website may contain links to websites, social media platforms, or services operated by third parties.

Point Taken is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Website, services, technologies, business practices, or legal requirements.

When we update this policy, we will revise the Effective Date at the top of the page. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request involving your personal information, please contact:

Point Taken Communications
1616 N. Market Street
Jacksonville, Florida 32206

Email
Telephone: 904-419-9216

Website: pointtakenpr.com