Meet Us: Marketing & Public Relations Change Makers

Point Taken Communications is a Jacksonville, Fla.-based company specializing in marketing, public relations and web design services for corporations, medium-sized businesses, small businesses and nonprofit organizations.

Our president, Michelle Guglielmo Gilliam, is an experienced writer, public speaker and communications strategist, Gilliam and the Point Taken team can help you navigate business or nonprofit marketing, web design and public relations.

For each client, Gilliam selects a team of senior-level professionals in their specialities to help meet the client’s individualized needs and get the job done right the first time. At Point Taken, you are never turned over to lower-level staff to manage your account.


Depending on your needs, your team may include:

Michelle Guglielmo Gilliam | President
Charlene Jones | Marketing Account Director & Senior Project Manager
Point Taken Team
Joe Wolf | Strategic Communications Account Director
Elizabeth Martin | Account Director
Richard Kennedy | Video Producer
Bronie Brunet | Graphic Designer
Kelsey Greenwood | Social Media Manager
Daniela Martinez | Latin Culture Manager
Pepper Lindsey | Video Producer
Hannah Rains | Project Manager
Rosie Gilliam | Team Cheerleader

What's New at Point Taken?

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Interested in working for Point Taken? Click here.

Point Taken is a public relations agency, marketing firm, video production and website design company offering advertising, blogging & copywriting, branding, SEO, e-blasts & direct marketing, event planning, internal communications, marketing, media relations, public relations, social media, content marketing, public speaking management, website design & development and marketing automation to businesses and nonprofits nationwide.