As the manager of a hotel, resort, or spa, exceptional customer service is key to your success. You must attract quality guests—and keep them coming back. At Point Taken, we understand that communicating with your existing clientele is just as important as attracting new ones. We offer strategic hospitality public relations and marketing to drive business.
Why Use a PR or Marketing Professional for Hotels, Resorts, and Spas?
Point Taken’s experienced marketing and PR professionals create strategic plans within your budget for all of our hospitality clients, focusing on ways to enhance existing efforts while creating new ones devoted to driving new business.
Whether you’re seeking coverage in a local newspaper, TV outlet, or national travel publication, we can help. Need a video to showcase your property? We can help with that too. Looking for collateral materials or digital marketing? We’ve got you covered. Want influencers to promote your property? We’ll find them. Curious about hosting a FAM tour? We can manage it from start to finish.
Why is PR Important in Hospitality?
As eHotelier points out, travelers and customers are becoming wary of paid advertising. They are turning to third parties —such as journalists and influencers, for advice on where to vacation, stay, dine or relax. That’s why PR should be a key component of your hospitality marketing strategy.
What Makes Point Taken a Leader in Hotel, Resort, and Spa PR and Marketing?
Point Taken Communications is trusted by hotels, resorts and spas of all sizes for public relations and marketing services.
Our PR and Marketing services for hotels, resorts and spas include:
Strategic Communications
Media Relations
Influencer Relations & Vetting
Event Production
FAM Tours
Content Creation
Crisis Communications
Media Training
Social Media
Podcast Production
- Award Submissions
